Unlike other firms, we're not going to force you to reveal private financial information before we invite you to sit down. Most firms "qualify" clients. All they're really doing is trying to find out if you have enough money for it to be "worth their time".

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PWM believes helping anyone is worth our time. That is why the first stage of our client engagement process is meeting you. We want to make sure we understand your needs. You're more than just the zeros in your bank account. You deserve to be treated that way! 

The next stage is gathering information to start the financial planning process. Your financial plan is the basis for which decisions about your future are made. That requires a lot of detail.

We recognize revealing personal information isn't always a comfortable process. It's typically uncomfortable because financial advisors don't explain why they need the information they ask for. We're different! Understanding this is the reason our Financial Planning packet includes a letter and explanation for why we ask for the different information that we do. 

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Stage three is all about understanding your family's vision for their future. We present your completed financial plan and identify financial strengths and weaknesses. Where a strength exists, we'll evaluate what flexibility it creates. Maybe a chance to retire earlier? Spend more? Where a weakness exists, we'll look at potential remedies. 

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This entire process is dedicated to making sure you understand the flexibility that exists in your finances. From there it's our job to show you how to make your finances as resilient as possible. 

Stage four is about empowering you as our client. We want to make sure we have a complete understanding of your needs, concerns, and expectations. We also want to make sure you fully understand our services and how they're going to address these needs.

During this stage of the process we'll be finalizing what you want your client experience with us to be like. We'll identify your preferred meeting style. We'll learn the type and way  you want to receive information from us. It's important to us that every time we speak its providing value to you. 

The final stage of our engagement process is about how your experience will evolve as a client. Our relationships are built on trust and understanding. They are not finite and fixed. Life is constantly changing. Your family's needs evolve and change too. It's important that we evolve with you. 

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As these changes occur, we will update your client experience to reflect where you are at any moment. Maybe market volatility increased, and you want to start touching base monthly. Maybe your first grandbaby is here, and you want to switch to zoom appointments! Our job is to meet these evolving needs.